Careers

Quality and Compliance Careers

 

If you’re interested in a career in quality and compliance, please send a Cover letter and Resume to: careers@emmainternational.com

INSIDE SALES REPRESENTATIVE (ISR)

 

GENERAL FUNCTION:

To maximize sales & profitability by contacting potential and/or current clients for our quality system and/or regulatory compliance services. Also, responsible for establishing working relationships with clients through follow up and filtering connections to the rest of our corporation.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:

Essential:

Ability to learn Quickly.

Outgoing personality, enjoy interacting with people.

High level of energy and motivation – Must be a self-starter.

Must have a “HUNTER” mentality – Make things happen.

Ability to follow systemized processes and scripts.

Determined, goal driven and persistence personality.

Ability and desire to work cooperatively with others in a team environment.

Effective time management skills to prioritize daily activities that result in greater lead generation results.

Ability to adhere to all dress codes and company policies as outlined in the employee handbook.

Proficient computer and phone skills.

 

Preferred:

Knowledge and experience working in the Life Sciences industry.

Previous sales, marketing and/or telemarketing experience.

Knowledge of regulatory and quality concepts

 

Duties and Responsibilities:

Follow-up and place outgoing calls with various lead types received.

Accurately obtain and record customer information into the Pipeline CRM system.

Reach and/or exceed daily & weekly lead generation goals.

Performs other related duties as required or assigned.

 

Working conditions:

The work will be performed in an office environment.

Minimal physical effort will be required in this position.

Work Days: Monday-Friday.

 

MINIMUM QUALIFICATIONS:

1-2 years customer service experience a must.

Associate’s Degree in Marketing, Sales, Business Management preferred.

College courses in marketing, communications or business preferred.

Administrative Assistant

 

Duties & Responsibilities:

 

Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.

Open offices, prep breakroom

Manage President/CEO’s and VP/COO’s calendar.

Arrange and coordinate travel for President/CEO and assist with travel for others as needed.

Coordinate and prepare materials for Management Review meetings.

Draft correspondence on behalf of President/CEO in addition to other staff members.

Negotiate the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.

Supervise the maintenance of office equipment, including copier, fax machine, etc.

Work directly with the Director of Business Development and COO to maintain status of marketing materials.

Take out trash, dust and vacuum the office as needed

Responsible for taking all meeting notes

Responsible for mass mailings

Participate as needed in special departmental projects.

 

Competencies and Skills:

 

Initiative, Time Management, Organization Skills

Good oral and written communication skills

Knowledge of Microsoft Office, specifically scheduling meetings