Bingham Farms, MI, June 23, 2020 –E.M.M.A. International Consulting Group, Inc. (EMMA International), a global leader in FDA compliance consulting, has achieved ISO 9001:2015 certification for its quality management system. ISO 9001:2015 is a globally recognized quality management standard developed by the International Organization for Standardization (ISO).
EMMA International pursued the ISO 9001:2015 standard because it is based on a number of quality management principles including strong customer focus, the motivation and implication of top management, process based approach and continual improvement. Being in the compliance space, it was important that we follow the same quality practices that we help our clients with. Being certified to ISO 9001:2015 helps ensure that our customers receive consistent, high quality and expert services from us which in turn brings growth and headache free compliance to our clients.
“Our ISO 9001:2015 certification is confirmation of our proven and continued commitment to providing the highest level of customer service,” said Dr. Carmine Jabri, EMMA International’s President. “Obtaining ISO 9001:2015 solidifies our ‘white glove’ level of service’, promises to deliver the best and builds upon the continued trust of our existing clients.”
“At EMMA International, we strive to give our clients the smoothest ride to achieve their compliance goals and getting certified to ISO 9001:2015 confirms our continued promise to do that with best quality practices” said Nikita Angane, EMMA International’s Lead Quality Engineer.
Obtaining ISO 9001:2015 certification reinforces EMMA International’s commitment to continuing to be a global powerhouse in FDA compliance consulting by consistently meeting and exceeding the expectations of our clients.