Jonathan Hayes, CQA, CQIA, is EMMA International’s Business Development Manager (BDM) and quality expert. Mr. Hayes began his career in quality in the consumer products and contract manufacturing industries, serving as a Quality Manager for over 10 years. During his tenure, he developed and maintained their quality management system in compliance with ISO 9001. He also worked closely with customers writing and executing validations, problem solving formulas and packages, customer complaint investigations and CAPAs. Jonathan is an expert in computer software and hardware. He is well versed in establishing new procedures and processes for a QMS.
Mr. Hayes’s industry experience and passion for the industry makes him a valuable addition to the EMMA International team, with a focus on developing and maintaining client relationships.
Jonathan graduated from Lake Superior State University with a Bachelor of Science in Biology and Chemistry.