Baxter Healthcare Corporation has issued a recall for its Q-Link 13 Mobile Lift Component due to a risk of improper attachment that could lead to serious injury or death. The U.S. Food and Drug Administration (FDA) classified this as a Class I recall, the most serious type, indicating the potential for severe harm if the device continues to be used.
The Q-Link 13 is used in a variety of mobile patient lifts and adapter kits. According to Baxter, the component may allow for a “false latch” when connecting to a Quick-Release Hook, which can bear weight temporarily before unexpectedly detaching. This failure may result in a patient falling during a transfer, creating a significant hazard for both patients and caregivers.
Devices Involved
The affected component, Q-Link 13 (product code 3156509), is used with the following lift systems:
- Uno 102 EE
- Viking series: L, XL, M, S, XS
- LikoLight Mobile Lift
- LikoScale Adapter Kits, including 200, 350, and 400 accessories
These devices are commonly used in patient transfer scenarios such as moving from beds to wheelchairs, bathtubs, or the floor. Because of the reliance on proper latching for safety, any failure in the component can lead to critical outcomes.
Reported Incidents
Baxter has reported three serious injuries and one death associated with this issue. In each case, the false latch caused the lift accessory to detach during use. The resulting falls posed a serious threat to patient safety. Caregivers attempting to prevent these falls may also be at risk of injury.
Company Response and Recall Actions
Baxter issued two Urgent Product Recall letters to notify users:
- The first letter, dated May 30, 2025, was sent to healthcare facilities and distributors.
- The second letter, dated June 2, 2025, was sent to home patients.
Both letters included the following instructions:
- Immediately locate and stop using all Q-Link 13 components listed in the recall.
- Post recall notices in all areas where affected lifts are stored or used.
- Baxter will replace the Q-Link 13 with a redesigned version called the Q-Link Mobile. A follow-up communication will include guidance on how to request replacements.
- If the product was purchased through a distributor, users must follow the distributor’s return process rather than contacting Baxter directly.
Technical Issue
The recall centers around the Q-Link 13’s potential to falsely latch. Although the hook may appear secure, it can become detached under load. This mechanical failure represents a high risk, especially during routine patient transfers. The LikoScale Adapter Kits also share this issue since they contain the same component.
Contact Information
U.S. customers with questions or concerns can reach Baxter at:
- Email: corporate_product_complaints_round_lake@baxter.com
- Phone: 800-455-3720 (select option 2)
Healthcare professionals and patients can report adverse events through the FDA’s MedWatch portal at www.fda.gov/medwatch.
Ensuring Safe Patient Transfers
This recall emphasizes the importance of monitoring lift systems and components closely. Fall risks caused by faulty attachments can result in severe harm. Facilities should act promptly to remove affected parts and implement safer alternatives.
At EMMA International, we support our clients through every stage of recall management and post-market surveillance. Maintaining the safety of medical devices in real-world use is a critical part of compliance and quality assurance.
For more information on how EMMA International can assist, visit www.emmainternational.com. Contact EMMA International at (248) 987-4497 or by email at info@emmainternational.com to learn more.
References
Baxter Healthcare Corporation. (2025). Urgent Product Recall – Q-Link 13 Mobile Lift Component. FDA Medical Device Recalls.
