One blessing that occurred in the recent years is the rapid digitalization of business functions. It’s hard to imagine a time before the use of video calling or instant messaging to reach teammates or clients from across the world almost immediately. Digitalization means more universal and faster access to core business resources and has truly transformed the way corporate America works today. Quality Management Systems (QMS) have also benefited from this digital shift with the rise of cloud based QMS platforms. Digital quality management systems can not only help your company save time and money but improve worker satisfaction overall and many other benefits down the road.

A digital QMS, or otherwise known as an eQMS, is typically a cloud-based platform that helps manage all elements and processes of a QMS. These digital QMS’ are accessible by authorized users anytime and anywhere. The shift from a paper-based to a digital QMS has helped companies automate quality management processes to improve efficiency, reduce costs, while maintaining compliance. This way, companies can focus their efforts on other value-added activities that an otherwise paper based QMS would not allow. A fully electronic QMS means greater visibility of QMS elements across the entire organization as well as better traceability inherent to the design. An organization should consider implementing a digital QMS if your current QMS is only visible to a select few, tedious to maintain, or overflowing with archived documents, just to name a few examples.

When searching for a digital QMS solution that is the right fit for your organization, consider the following. First, which regulations or standards is your current QMS adhering to (e.g., ISO, FDA-QSR)? There will be a unique QMS solution to maintain your individual compliance needs. Next, consider the activities and projects ongoing within the organization. A digital QMS solution for a company with several products being developed down the line will be significantly different from a company who aims to only maintain its operations for the time being. Also, consider the staff who will be accessing this QMS and what their needs may be. What are their goals and needs within the QMS? Ultimately, make sure to do your research and consider which eQMS most closely aligns overall with your organization’s needs and goals. In today’s modern world, there are plenty of eQMS solutions that are customized to unique business scenarios

Making the shift over to a digital QMS may be the next step for your organization, and EMMA international is here to help. With scalable, compliant QMS solutions, the EMMA team can help meet your unique business needs and goals. If company needs help with implementing a digital QMS, contact EMMA international by phone at 248-987-4497 or by email at

Jenifer Kang

Jenifer Kang

Jenifer is a Quality Engineer at EMMA International. She has experience in quality assurance operations, nonconforming product management, issue evaluations, and statistical analysis within the medical device industry. She has experience collaborating and auditing within a manufacturing environment. Jenifer also has academic, work, and/or volunteer experience with stem cell research, mycotic diseases, and pediatrics healthcare. Jenifer holds a Bachelor of Science in Biology with a Minor in Health and Medical Sciences and a Master in Biomedical Innovation and Development from Georgia Institute of Technology. She also earned a lean six sigma green belt certification.

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